Customer Care

More than just a DP bureau

BaseData does like to be considered a partner in your decision making processes but we respect boundaries and let you get on with what you do best – while we do the same.

Our service extends beyond the mundane – to providing advice and creative solutions to complex marketing problems derived from our long and varied experience in direct marketing and our specialisation in data handling.

You can be assured, however, that we never lose sight of the basics:

Preparation

Understanding of requirements, data planning, coordination and control; e-commerce data feed consultancy for meaningful and actionable downloads.

Function

Thorough data cleaning, precise matching, merging and segmentation, considered analysis and reporting.

Output

Accurate, meaningful, timely delivery of data and analyses to specification.

Support

List rental management and third party data selection advice, gone-away response handling and data capture, executive consultation on all matters.

Costs

The simplest and most straight-forward pricing.